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#1 Posted : Saturday, June 27, 2020 1:53:31 PM(UTC)
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Hello,

I cannot log in to my account, is there an outage? I will be very much appreciated you can look into this matter for me. Thank you.
David Nelson
#2 Posted : Monday, June 29, 2020 8:02:29 AM(UTC)
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Hello,
Thank you for reaching out to us regarding your Teacher File Box account. Over the weekend on Saturday, 6/27, we did have our main site, Evan-Moor.com go down for a period of time. When this happens, the login information for Teacher File Box can not process. I was able to take a look at our customer account history, and I did see that customers were able to access lessons on Sunday, 6/28. Please let me know if you continue to experience any difficulty when accessing Teacherfilebox.com. You can contact me here, at davidn@evan-moor.com, or by calling 1-800-777-4362 ext 305. Thank you.

Sincerely,
David Nelson
Customer Service
Evan-Moor.com
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