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Renewed July 2019. Account expired (?)
Mandy
#1 Posted : Tuesday, May 26, 2020 10:02:52 AM(UTC)
Rank: Newbie

Groups: Registered
Joined: 11/15/2013(UTC)
Posts: 3


I have not logged in my account for a while. When I logged in, it said "Your TeacherFileBox.com subscription has expired." . It should still be good until July 8, 2020. Can you please help me?

Thanks.
David Nelson
#2 Posted : Tuesday, May 26, 2020 11:34:52 AM(UTC)
Rank: Administration

Groups: Administrators, Moderator, Registered
Joined: 8/1/2019(UTC)
Posts: 26

Was thanked: 1 time(s) in 1 post(s)
Hello Mandy,
Thank you for reaching out to us regarding your Teacher File Box subscription. I was able to take a look at your order, and get the order refreshed in our system. I now see you Teacher File Box account as active, with no print limits or trial periods. I would recommend signing out of your Teacher File Box account, then signing back in to ensure the that subscription information is updated on your profile. Please let me know if you continue to experience this issue, or if you have any questions about your Teacher File Box account. You can contact me here, at davidn@evan-moor.com, or by calling 1-800-777-4362 ext 305. Thank you.

Sincerely
David Nelson
Customer Service
Evan-Moor.com
1-800-777-4362 ext 305
1 user thanked David Nelson for this useful post.
Will on 6/5/2020(UTC)
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